benvastgoedbeheer benvastgoed Ben XL

Privacy statement

Why this privacy statement?

We process your personal data for our services. We attach great importance to your privacy and we will treat this personal information confidentially and with due care. Personal data is processed in accordance with the legal provisions such as the Personal Data Protection Act, and the General Data Protection Regulation, as of 25 May 2018. In this privacy statement we would like to inform you further about this.

Applicability of privacy statement

This privacy statement provides information about the processing of personal data by or on behalf of Ben Housing and only relates to the use of personal data of its customers and visitors to benhousing.nl. This privacy statement does not apply to third-party websites, such as websites or apps to which Ben Housing refers on its website and in its mailings. Ben Housing advises to consult the privacy policy of these third parties on the relevant websites.

Identity Ben Housing

Ben Housing is responsible within the meaning of the Personal Data Protection Act and - with effect from 25 May 2018 - the General Data Protection Regulation. This privacy statement provides information about the collection and processing of personal data by or on behalf of Ben Housing. Ben Housing is registered with the Chamber of Commerce under number 56042728. Ben Housing is located in (3031 AW) Rotterdam at Jonker Fransstraat 92a-94a and can be reached via the e-mail address info@benhousing.nl

In which way do we collect personal data?

Ben Housing can receive information from you in the following ways: Directly from you: for example by entering into an agreement with us, if you contact us by e-mail, telephone or in writing, or by subscribing to our newsletter. Via our own website: for the performance, improvement and registration of our services, among other things, we collect various data via our website, including through the use of cookies. Via third parties: we can use the services of third parties. These third parties then act on behalf of Ben Housing. This privacy statement also applies to the data collected via these third parties when they act as a processor for Ben Housing. We are not responsible for the collection of data that is not commissioned by Ben Housing. We refer you in this regard to the privacy policy of these concerning third parties.

Which personal information do we collect?

Ben Housing can process personal data about you, because you use the services of Ben Housing, and / or because you provide it to Ben Housing when you, for example, fill in a contact form on the website. Ben Housing can process the following personal data: Contact and account data - such as name, address, telephone number, e-mail address and login data provided by you. Payment and invoice details - if you enter into an agreement with us, we need your bank details for the financial settlement. Website data - such as IP address, traffic and location data and information about the use of our website(s).

For what purposes do we collect your personal data?

Ben Housing uses obtained personal data in the first instance for the implementation of the agreement that we conclude with the client in the context of mediation in trade, rent or rental of real estate and for internal administration. More specifically, we ask you to share your personal data with us for the following purposes: For the purpose of entering into, maintaining and improving the contractual relationship with its (potential) customers, or for improving services and products. For applying and executing legal obligations. Ben Housing can send newsletters by e-mail. If you no longer wish to receive a newsletter, you can use the unsubscribe link at the bottom of the newsletter. Personal data is not used for purposes other than those described above.

With whom do we share your personal data?

Ben Housing may share your personal data with companies associated with Ben Housing, its clients, subcontractors (such as processors) that provide services or perform assignments on our behalf, suppliers, government agencies and other business relationships. Ben Housing may be required to provide your data due to a legal obligation resting on Ben Housing and / or in response to requests from authorities. Ben Housing has taken the necessary organizational and contractual measures to ensure that the personal data is processed and protected in accordance with European and Dutch legislation.

Which cookies do we place?

Our website uses cookies, which store technical information. Cookies are small information files that a website leaves on your device, with which your activities within our website are tracked. This concerns, for example:

- the IP address of the visitor;

- the date and time of the visit;

- the URL of the referring site (the site from which the visitor comes);

- the pages visited on our website;

- information about the browser used (type and version, operating system, etc.).

- Technical information and cookies are used by us to facilitate your visit to the website and to optimize the performance and user experience of the website.

- Cookies can be placed both by Ben Housing itself and by other parties with whom Ben Housing cooperates.

Below you will find an overview of the types of cookies that are placed via the Ben Housing website:

Functional cookies

Ben Housing places cookies that are necessary for the website to function properly and to provide a requested service. These cookies are used to store certain user and preference settings, to store any login details and to optimize the user-friendliness of the website.

Analytical cookies

Ben Housing uses analytical cookies, such as cookies from Google Analytics, which collect information about the use of the website. This determines, among other things, the number of website visitors, the pages visited and the duration of their stay. The data collected is used to improve services and optimally match the content of the website to the wishes and needs of users. Ben Housing has concluded a processing agreement with Google for the use of Google Analytics. This agreement ensures that the cookies of Google Analytics are set in the most privacy-friendly way. Ben Housing has not given Google permission to use information obtained through Ben Housing for other Google services.

Disable cookies

Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, it is possible that some functions and services on our and other websites will not function correctly if cookies are disabled in your browser.

Social media

On our website you can share information via social media, via the available social media buttons. The relevant social media can place cookies via these buttons. We have no influence on the use by those parties. They are themselves responsible for the use and provision of data obtained in this way. The privacy policy and the general terms and conditions of the relevant social media apply to this use.

How long do we keep your data?

Ben Housing does not store your data for longer than necessary for the implementation of the agreements and in any case no longer than two years after the agreement has been terminated, unless this is necessary to comply with a legal obligation to retain.

What rights do you have?

You must ensure that Ben Housing has the correct personal data. Via the e-mail address info@benhousing.nl you can submit a written objection to the use of certain data by Ben Housing or requests to inspect, correct and / or delete your (personal) data. Upon written request, any corrections communicated by you will be processed. Ben Housing will respond to your request as quickly as possible, but within four weeks. Complaints about the use of personal data can be directed to Ben Housing or the Dutch Data Protection Authority.

How do we protect your personal data?

Ben Housing takes the protection of personal data very seriously and takes appropriate physical, administrative, organizational and technical measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you still have the impression that your data is not properly protected or there are indications of abuse, or if you want more information about the security of your personal data, contact Ben Housing via info@benhousing.nl.

Changes

We can change our privacy policy. We will adjust changes to our privacy policy in this privacy statement. We therefore recommend that you regularly review our current privacy statement with regard to changes.

Questions, comments, complaints

If you have any questions, comments or complaints as a result of this privacy statement or about the way in which Ben Housing handles your personal data, you can contact us by email at info@benhousing.nl.

This is a translation of the Privacy Statetement.